Live Chat Support Services

Our Live Chat service has a proven track record in helping companies increase sales and improve customer service. Chat from BeachCherry lets your company close sales with visitors who hesitate on product pages, or in the shopping cart, by inviting them to chat with a product specialist.

Live Chat Support allows the team at BeachCherry to immediately answer product questions while visitors are still online, opportunities to suggest complementary products or corresponding accessories (up selling) � plus, a chat representative can offer incentives such as free shipping to visitors who are sitting on the fence.
Benefits to Live Chat:

Increase sales. Visitors who chat purchase at much higher rates than those who don't.
Providing immediate answers to product questions eliminates barriers to purchasing.
Shorten the sales cycle. Retailers who probe visitors about their needs online are able to push relevant product information and answer questions immediately.
Increase customer loyalty . Build customer confidence and trust by showing them that a live agent is just a click away.

For further information contact us on info@beachcherry.com

Why BeachCherry's Call Center

All Our Call Center professionals are chosen based on these qualities:
» Conversational ability and enunciation
» Time management skills
» Responsiveness and responsibility
» Confidence and Inter-personal skills
» Adaptability and persistence
Our Call Center team�s members have received extensive training in call center protocol that covers:
» Phone etiquette
» Inbound call handling skills
» Customer Service basics
» Team Building
» Communications technology

The following tasks a call center executive can do for you.

Customer support services (Online / Offline)
Providing Product or Service Help Desk
Invoicing support services
Follow-up calls and mailers
Payment reminder
Reservation/ Ticketing
Invoicing and order filling solutions
Chat support: Web Call Back, Web Pus
Information support
Payroll Processing
Business correspondence assistance
Managing Daily Emails
Managing E-Commerce & Auction Stores
Web Research
Complaint handling